The Five Dysfunctions of a Team

Book Cover


This book starts with a story about an imaginary tech company that is going through a hard time after an initial success. The board decides to bring a new CEO onboard. She starts to make changes and building a team until she manages to turn the company around.

The author defines five dysfunctions that prevent teams from achieving collective result and success. These dysfunctions are not independent of each other. Instead, they are like a pyramid in which each dysfunction creates a base for the next one.

Functional teams:

  1. They trust each other and they are open to their mistakes and weaknesses.
  2. They engage in passionate and healthy discussions and debates.
  3. They disagree and commit to decisions and plans made by the team.
  4. They hold each other accountable for delivering against the team plans.
  5. They put the collective and team results first.